What Are The Drivers Behind Your Employees' Satisfaction?
Employee satisfaction directly affects customer experience and customer satisfaction, and positively influences organizational effectiveness and employee retention. In fact 65% of companies use employee satisfaction and employee engagement to evaluate overall workforce effectiveness (IBM - The Global Human Capital Study 2008).
Understanding Is Key
Knowing if your employees are satisfied or not is very important, but understanding what the drivers behind their satisfaction or dissatisfaction are, what metrics to look for, and what you can do to improve your employee satisfaction are far more important elements you need to focus on.
To realize the full value of employee satisfaction you need to shift your view from the fragmented individual transactions and surveys to a strategic program that shows you the way to improve employee satisfaction and enhance employee engagement and loyalty. You need a solution that establishes a continuous and consistent feedback process to listen to and understand your employees; a solution that provides you with actionable data that you can use to build workforce commitment and advocacy, and preserve and grow your human capital.
The Vovici Solution
To effectively improve employee satisfaction, you need to establish a continuous dialog to understand and engage your employees. You need a way to see the big picture and monitor key metrics affecting employee satisfaction and engagement.
You need a solution that:
- Identifies and continuously monitors key drivers for employee satisfaction and enables you to act on them in real time, enhance you plans, and be proactive
- Connects you with your employees, establishes a continuous and enables you to have deeper understanding of your workforce
- Gives your employees a voice in order to promote engagement, satisfaction and loyalty
- Seamlessly Integrates with your HRIS, LMS, ERP, or any other enterprise systems
- Enables you to follow-up or drill down deeper in relevant areas based on job profiles, organization, feedback, region, level of satisfaction, etc.
- Uncovers relationships and dynamics affecting morale, attitudes, satisfaction, frustration, motivation, and other variables within of your organization
- Reveals causes of dissatisfaction and triggers custom alerts to take action
- Visualizes current performance and uncovers trends to plan for the future
- Identifies areas of high priority to focus efforts and investments for maximum payoff
Our solutions enable you to go beyond surveying your employees; you can build and maintain engaging relationships with your workforce, have a deeper understanding of your employees, increase feedback quality and improve trust and loyalty.
- We provides you with services, expertise and best practices to ensure your success
- We put your customers’ data in the most secure platform in the industry
- By partnering with us, the leader in EFM and employee satisfaction, you will join the success of more than half of the Fortune 500 who are already use Vovici solutions to power their business and engage their employees
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